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How to enable badges in your community in Zendesk Guide Admin

Here is how to enable badges in your community in zendesk guide admin

  1. First in Guide admin, click on "Settings" icon in the left sidebar
  2. Then click on "Gather settings" option in the left settings menu
  3. Next in the Gather settings, select the "Enable user badges" checkbox to enable badges
  4. Finally, click on the "Save" button in the top-right corner to apply the changes

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Why should you enable badges in your community in Zendesk Guide Admin

Zendesk is a powerful platform designed to enhance customer support and communication.

In Zendesk Guide Admin, enabling badges in your community is a feature that adds layers of interaction and engagement.

Badges celebrate your community members' contributions, fostering a sense of belonging and encouraging continued participation.

This feature not only acknowledges member achievements but also creates a vibrant and inclusive community atmosphere.

Last update
March 2, 2026
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