SECURITY & COMPLIANCE

Enterprise-grade
data privacy & security.

Guideflow uses enterprise-level security practices to keep your data and your privacy safe on our platform.

Already used by the world's best companies. Want to join a rockstar crew?

Enterprise-grade standards for your data.

Guideflow adheres to SOC2 standards, and we carry out thorough audits on our applications, systems, and networks, thereby guaranteeing your data's continuous protection.

Data protection

Safeguarding your data with superior security measures.

Regular penetration tests

Strengthening system defenses by routinely addressing vulnerabilities.

Secure development

Building security into every step of our development process.

External audits

Validating our code's security through unbiased third-party reviews.

SECURITY AT GUIDEFLOW

Security features for more
flexibility, control & reliability.

We relentlessly strive to provide an environment that respects and safeguards your personal information and data. If you believe you’ve found a security vulnerability in Guideflow's service, please notify us.

Alignment with standards & regulations

Leverage a platform that fulfills the rigorous requirements for being compliant with regulations and standards.

Control over data & location

With various hosting and data location options, you can meet privacy laws and internal policies.

Regular Security Audits

We continually review our security measures to identify potential vulnerabilities, with audits performed by third-party auditors.

Specific Permission Levels

Establish multiple user groups with varied permission levels and implement your chosen SSO authentication (including SAML).

Data Processing Agreement

Comprehensive data processing agreement, ensuring complete clarity on each party's responsibilities when handling personal data.

Network security & SSL

Our network security involves HTTPS connection, dedicated firewalls, switches, and databases with no direct access.

SSO, OAuth & SAML

Facilitating secure and seamless access to our services through user-friendly single sign-on authentication.

SLA

Upholding our dedication to providing reliable and high-quality services as per the stipulations in our 99,9% SLA.

Encryption

Utilizing state-of-the-art encryption technologies to ensure the utmost protection of your sensitive data.

GDPR & CCPA

Ensuring your privacy by diligently aligning our policies and operations with the provisions of GDPR and CCPA regulations.

SOC 2

Demonstrating our stringent adherence to data security standards as evidenced by our SOC2 certification - Ongoing with Vanta.

Incident Response plan

Maintaining a robust incident response plan that allows us to act swiftly and effectively to mitigate potential security incidents.

System security

We implement the latest security patches and disable any web server features potentially exposing Guideflow to attacks.

Secure providers & subprocessors

Guideflow's demos are hosted by providers like Google Cloud Platform & Cloudflare that are meeting the highest security standards.

Trust Center

Get access to all our security & privacy documents: monitoring, incident response, internal processes, policies, pen tests, etc.

We are committed to protect
your data & your privacy

Our processes and systems are built to protect our user's data & privacy.
Guideflow is vetted by external compliance certifications.

All our team is committed at Guideflow to the stringent protection of our product & users data. Our cybersecurity approach integrates enterprise-grade standards & guidelines, and we conduct regular, thorough security audits, including annual third-party penetration tests. We're developing our Information Security Management System (ISMS) and our privacy policy in accordance with SOC 2, GDPR & CCPA. Moreover, we invest heavily in product security, from secure login mechanisms to anomaly detection and round-the-clock security operations team response. Ensuring 'security-by-design' is always our top priority to safeguard our clients' data.

Alexander
Chief Technical Officer @Guideflow
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Learn why people love Guideflow
LOVE IS EVERYWHERE

Thousands of people love Guideflow. But don't just take our word for it.

Discover why sales, marketing, support
& customer success teams love Guideflow.

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We created our demo library in few days to share interactive demos with our partners & leads. In few weeks, we have been able to boost our conversion rate & to leverage our partners ecosystem to get more deals!

Ben D.

Head of Sales

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Easy to use and great value for money. Our team no longer have to answer the question "Can you show me how it works?

Tom B.

New Business - Founder

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We made our first interactive demo in few minutes, Guideflow is super easy to use. The results in terms of conversion on our landing page are already impressive.

Jeremy B.

CEO & in love Guideflow's user

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Our product has complex workflows, and most of our customers can meet trouble setting-up their automations. We replaced screenshots and videos with interactive guides and reduced the number of support tickets by 20%!

Guillaume O.

CEO

Frequently Asked Questions

Another question? Don't hesitate to reach us on our chat!

What is an interactive demo or a guideflow?
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A guideflow it's an interactive product demo or guide that you can share with a public link or embed across your website, your email communications, your blog, your social medias or even your knowledge base. Interactive demos allow users to engage with your product in a guided, step-by-step manner. They simulate your software, highlighting key features and functionalities, and enabling users or leads to understand your product even before they start using it.

Interactive demos can be used by various teams:

- Sales: Don’t keep your leads waiting. Speed up your sales cycle by sharing personalized interactive demos in outreach campaigns, follow-up emails, or use for live demos.

- Marketing: Show, don’t tell, and generate the ‘aha’ moment. Boost conversions and stimulate customer interest by embedding product demos into your website, social media, and email campaigns.

- Customer Support: Go beyond ticket queues. Improve your customer support efficiency with interactive guides reducing friction and enhancing satisfaction by embedding product demos into your support email, live chat, help center, or knowledge base.

- Training & onboarding: Ditch your manual. Leverage our interactive tutorials for seamless onboarding and training. Transform the learning experience into an engaging journey, allowing you to train and onboard anyone from your team on any process or flow.

- Product: Let your product speak for itself. Showcase new features, updates, or changelogs in your product and emails.

- Partnership: Enable your partners to seal the deal. Help your partners understand your product comprehensively through interactive demos. Share customized guides for their specific needs and make them your best sales representative.

Get started today, it's free!
How do I get started?
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To get started with Guideflow, sign-up to create your account. Once your account is ready, you can immediately begin crafting interactive demos or guides for your product. We've made our platform highly intuitive, and we provide comprehensive resources and support to help you navigate your way and start creating effective interactive demos swiftly.
What's included in the free plan?
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Our free plan provides you with a hands-on experience of Guideflow. It includes the creation of up to 5 guideflows, screenshot-based capture, unlimited views, 7-days analytics, and the ability to add up to 3 team members into your workspace. For more details, we recommend checking the pricing comparison table at the top of this page.
How many interactive demos can I create with my plan?
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Sky is the limit. We don't restrict the number of interactive demos or guides you can create with our paid plans. Feel free to create as many as necessary to showcase your product effectively, it's unlimited.
What are the most popular ways companies use your interactive demos?
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Interactive demos are like a Swiss Army knife for many businesses. They're widely used for sales and marketing to exhibit product features, user onboarding, support, and training internal teams. Essentially, they're invaluable wherever there's a need for guided, step-by-step interaction with your product.
What are workspaces, and how do team roles function within them?
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Workspaces in Guideflow are like individual accounts or departments. They help you manage your demos and collaborate with your team more effectively. Team roles define access levels or permissions within a workspace, ensuring a balance between collaboration and privacy.
Do you offer integrations with other platforms?
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Yes, Guideflow offers seamless integration with a wide range of platforms to help streamline your workflow. For detailed information about the platforms we integrate with, please visit our integrations page.
Can I remove the Guideflow’s watermark from interactive demos?
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Yes, you can remove our watermark from our Pro plan and add your own, providing a more personalized demo experience.
What payment methods do you accept?
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We process payments through Paddle, accepting a wide variety of payment methods, including credit cards, debit cards, bank transfer and PayPal.
What type of customer support do you provide?
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Providing to our users with first-grade support experience it’s at the center of Guideflow’s value. Who likes to wait for ages to get an answer? Our customer support varies based on the subscription plan you choose. From email support and live chat to a dedicated customer success manager (CSM), we have a variety of options to meet your needs. Check our pricing table at the top of the page for more details on what's included in each plan.
How do seat-based subscriptions work?
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Guideflow subscriptions are auto-renewed at the end of each billing period (either monthly or yearly), and they apply to a single workspace. When you add a member to your workspace, they occupy a seat for which you will be billed from the moment they join.  If a member is removed, they vacate their seat, which can be filled by a new member free of charge. If you don't fill an empty seat by the end of the billing period, the subscription renews, accounting for the occupied seats only.
What payment methods do you accept?
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We process payments through Paddle, accepting a wide variety of payment methods, including credit cards, debit cards, bank transfer and PayPal.
How much does the Corporate plan cost, and what are its features?
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A Corporate plan is a custom plan tailored to your specific needs, and the price varies depending on many factors. It includes SAML SSO, advanced security compliance, a dedicated customer success manager, priority support and bug fixes, and more.
I have additional questions about pricing, where can I find more info?
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Feel free to reach us on our live chat, to send us an email to contact@guideflow.com or to book a call with us, our team would be happy to help you!
GUIDE users INTO THE FLOW

Create your first demo in
less than 30 seconds!

Start to create interactive demos & guides with Guideflow. Capture, customize, share & analyze in seconds!