Scale customer success without scaling your team

Create interactive demos that onboard, train, and engage customers automatically, without more hires

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Already used by the best SaaS companies
Join this rockstar crew.

support that scales

Turn onboarding into hands-on experiences

Create interactive, step-by-step guides that show - not tell - your customers how to succeed.

Hard to get, easy to ignore.

WITHOUT INTERACTIVE DEMO

Take ages to take screenshots

Outdated & static assets

Repetitive “how-to” calls

Delayed responses across time zones

No insight into what actually helps

Slow response time leads to frustration

Easy to try, hard to forget.

WITH INTERACTIVE DEMO

Instantly show users what to do

Fast & easy to build

Embed walkthroughs right inside your help center

Drive instant “aha!” moments

Track completion and satisfaction in real time

Personalize flows based on plan, role, or region

+80% engagement

when users are guided interactively

3x faster onboarding

with fewer calls or tickets

40% less inbound tickets

through product guides answers

train in seconds

Say goodbye to unclear help centers

Embed interactive guides directly in your app, help center, or knowledge base. No redirect, no confusion. Users learn while doing. Customers teams love it. Customers remember it.

Integrate with Zendesk, Gitbook, Intercom, Mintlify, etc

Reduce support volume by up to 40%

Track which customers engage with new releases

Help center

Explain features visually where users seek answers

Academy or Learning center

Teach concepts faster with hands-on demo experiences

Customer channel

Share quick, clickable demos in customers channels

Onboarding session

Show new users how your product works in minutes

Ticket & chat

Guide users interactively instead of long explanations or 1:1 calls

Knowledge base

Add demos to articles so users try features instantly

WELCOME TO COLLEGE

Build a self-serve training Academy

Give customers an interactive library of demos where they can learn every feature on their own. no tickets, no wait time. Studying has never been easier.

Self-serve demos for every common question

Embed in help center and knowledge base

Cut support tickets by up to 40%

a quick chat away

Show knowledge directly in the chat

Share interactive answers right inside Slack or Teams and see exactly which features customers explore. Bring guidance to the conversation

Track when customers explore advanced features

Automatic alerts for expansion signals

Build upsell conversations from real interest

everyone onboard

Speed up training sessions with interactive demos

Accelerate onboarding by replacing live walkthroughs with interactive demos. Customers move at their own pace, and your team gains back hours every week.

Async demos eliminate scheduling overhead

Manage 2x accounts per CSM

Focus live time on at-risk and expansion

no more unanswered tickets

Answer support tickets with interactive guides

Drop an interactive walkthrough directly into the chat. Customer clicks through the solution themselves while you handle the next ticket. Same answer, zero typing.

Share demos directly in chat conversations

Customers self-serve instead of waiting

Reduce average handle time by 60%

click and learn

Accelerate onboarding with knowledge base

Turn your knowledge base into an on-demand training hub. Customers learn independently with interactive guides, while your team focuses on the accounts that need you most.

On-demand training available 24/7

Track completion rates and engagement

Free up time for high-touch interactions

CSM #best_friend

Trusted by the best CSMs

From startups to enterprise, thousands of Customer Success & Support teams use Guideflow every day to showcase their product, boost conversions, and make every demo unforgettable.

We increased by 200% our qualified leads number after embeding a guideflow demo on our landing page!

James P.

CSM Senior @Docusign

See why people loves us

We are saving tons of times to create & update our documentation!

Oceane Franc

Head of Documentation @Scaleway

THE demo’s to-do list

Show users the exact steps they should take

Ensure users don't miss any important steps with our checklist feature. You can add a list of tasks, steps for users to follow along with or even add buttons to your webiste, your agenda, etc.

Create chapters for your demo

Jump to specific steps

Progress tracking

byebye old screenshots

Don’t wait ages to update your guides

Update your demo once when features change. Every embedded guide, help doc, and training material updates automatically. Customers always see the most recent product flows.

Update once, changes reflect everywhere instantly

Eliminate outdated screenshots from documentation

Customers always see the current product

never miss feedback again

Capture feedback with quick surveys

Embed quick surveys inside your demos. Customers share feedback in the moment, not days later through email. See exactly which steps cause confusion or delight.

In-demo feedback captures immediate reactions

See which steps confuse or excite customers

Real-time insights, not delayed surveys

RANKED #1 DEMO PLATFORM
FOR CUSTOMER SUCCESS

Learn how

from zero to hero

Empower champions with self-service guides

Equip your internal champions with demo content they can share confidently. Make it easy for them to explain your value to others and move deals forward faster.

Champions share demos with their stakeholders

Track who views and engages internally

Build multi-threaded relationships at accounts

keep customers in love