DocuSign

DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.

Website

docusign.com

Industry

Collaboration

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How to disable SMS opt-out trigger events in DocuSign

Here is how to disable sms opt-out trigger events in docusign

First click on the "Admin" link in the top navigation menu
Then scroll down the page to view additional content
Next click on the "Connect" option in the left sidebar under the INTEGRATIONS section
Then click on the "Actions" dropdown button next to a custom configuration in the configurations table
Next select the "Edit" option from the Actions dropdown menu
Then scroll down the page to view the Trigger Events section
Next click the "SMS Delivery" dropdown button to expand it
Then uncheck the "SMS Opt Out" checkbox to disable this trigger event
Next scroll down to the bottom of the page to view the save button
Finally click on the "Save Configuration" button to save the changes

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Why should you disable SMS opt-out trigger events in DocuSign

DocuSign simplifies completing business agreements with its innovative digital transaction management services.

Disabling SMS opt-out trigger events in DocuSign is a useful feature for controlling communication preferences. This feature allows users to customize their recipient's notification experience, ensuring messages are only delivered when desired.

This level of customization can improve engagement and reduce unnecessary message alerts, providing better clarity for all involved parties while streamlining the signing process efficiently.

Last update

February 14, 2026

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