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How to disable sender notification when documents are purged from the system for an API user in DocuSign

Here is how to disable sender notification when documents are purged from the system for an api user in docusign

  1. First click on the "Admin" tab in the top navigation menu
  2. Then scroll down the page to view more content in the admin section
  3. Next click on "Email Preferences" in the left sidebar under the "SIGNING AND SENDING" section
  4. Then click on the "API User" tab to switch to API user email preferences
  5. Next scroll down the page to view additional email notification options
  6. Then uncheck the checkbox for "Documents will be purged from the system" to disable this notification
  7. Finally click on the "Save Changes" button to save the updated email preferences

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Why should you disable sender notification when documents are purged from the system for an API user in DocuSign

DocuSign is a leading e-signature platform designed to streamline document management and enhance workflows.

For API users, disabling sender notifications when documents are purged offers a streamlined and clutter-free experience. This feature is particularly beneficial in reducing unnecessary alerts, thus helping in maintaining focus on essential tasks.

By managing notifications more efficiently, users can enhance productivity and streamline the document management process, creating a more seamless user experience.

Last update
February 14, 2026
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