Zendesk is a powerful customer service platform designed to improve interactions and streamline support operations.
The ability to change the author for an article in Zendesk Guide allows teams to maintain accuracy and credibility by assigning content to the correct contributor.
This feature helps ensure that expertise is correctly attributed, leading to enhanced trust and accountability within your team. By seamlessly updating authors, Zendesk promotes continuous content improvement and keeps knowledge bases accurate and up-to-date.
