DocuSign

DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.

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docusign.com

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How to trigger events when a workflow fails in DocuSign

Here is how to trigger events when a workflow fails in docusign

First click on the "Admin" tab in the top navigation menu
Then click on the scrollbar to scroll down the page
Next click on the "Connect" option in the left sidebar under the INTEGRATIONS section
Then click on the "Actions" dropdown button next to a custom configuration in the configurations table
Next select the "Edit" option from the Actions dropdown menu
Then scroll down the page using the scrollbar to view more configuration options
Next click on the "Maestro" trigger event section to expand it
Then click on the "Workflow Failed" checkbox to enable this trigger event
Continue scrolling down to reach the bottom of the configuration form
Finally click on the "Save Configuration" button to save the changes

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Why should you trigger events when a workflow fails in DocuSign

DocuSign is a leading electronic signature platform that streamlines document management and approval processes.

One of its powerful features is the ability to trigger events when a workflow fails, ensuring you're always in the loop on your document processes. This proactive approach allows you to deal with issues swiftly, maintaining operational efficiency.

Moreover, by automating alerts for unsuccessful workflows, you minimize downtime and prevent minor snags from turning into significant disruptions. Such automation enhances reliability and keeps your business moving seamlessly.

Last update

February 14, 2026

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