DocuSign

DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.

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docusign.com

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How to stop triggering events when a DocuSign Click agreement is declined in DocuSign

Here is how to stop triggering events when a docusign click agreement is declined in docusign

First click on the "Admin" link in the top navigation menu
Then scroll down the page to view additional admin options
Next click on the "Connect" link in the left sidebar under the INTEGRATIONS section
Then click on the "Actions" dropdown button next to a custom configuration in the configurations table
Next select the "Edit" option from the Actions dropdown menu
Then scroll down the page to view the Trigger Events section
Next click on the "Docusign Click" dropdown button to expand it
Then uncheck the "Click Declined" checkbox to disable this trigger event
Next scroll down to view additional configuration options and the save button
Finally click on the "Save Configuration" button to save the changes

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Why should you stop triggering events when a DocuSign Click agreement is declined in DocuSign

DocuSign revolutionizes the way agreements are sent and signed electronically, enhancing workflow efficiency.

An invaluable feature of DocuSign Click is its ability to prevent triggering events when an agreement is declined. By using this feature, businesses can maintain smoother operations without unnecessary interruptions, ensuring only positive actions warrant follow-ups.

This clever control enhances user experience by focusing on affirmations, streamlining processes, and maximizing productivity. Avoiding unnecessary triggers also fosters a more responsive system that reflects true engagement levels.

Last update

February 14, 2026

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