DocuSign
DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.
Website
Industry
Collaboration
Share this article:

How to disable sender notification when a comment is posted in an envelope sent by an API user in DocuSign

Here is how to disable sender notification when a comment is posted in an envelope sent by an api user in docusign

  1. First click on the "Admin" link in the top navigation menu
  2. Then scroll down the page to view additional options in the sidebar menu
  3. Next click on the "Email Preferences" link in the left sidebar under the "SIGNING AND SENDING" section
  4. Then click on the "API User" tab to switch to API user email preferences
  5. Next scroll down the page to view more notification options for API users
  6. Then uncheck the checkbox for "A comment is posted in an envelope I've sent" to disable this notification
  7. Finally click on the "Save Changes" button to save the updated email preferences

Create your own interactive guide with Guideflow

Why should you disable sender notification when a comment is posted in an envelope sent by an API user in DocuSign

DocuSign is a leading digital transaction management service, transforming how businesses handle agreements with seamless electronic signatures.

Disabling sender notifications for comments in envelopes sent via API enhances efficiency for high-volume users who prefer concise updates over detailed notifications. Tailoring notifications ensures users are only alerted to significant updates, reducing workflow interruptions and fostering a focused work environment.

This feature benefits teams looking to streamline communications, keeping critical focus on essential notifications and ensuring a more productive document management process.

Last update
February 14, 2026
Cursor MariaA cursor points to a button labeled "James."

Create your first demo in less than 30 seconds.