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DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.
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How to stop triggering an event when an envelope is discarded in DocuSign

Here is how to stop triggering an event when an envelope is discarded in docusign

  1. First click on the "Admin" link in the top navigation menu
  2. Then scroll down the page to view additional options
  3. Next click on the "Connect" option in the left sidebar under the INTEGRATIONS section
  4. Then click on the "Actions" dropdown button next to a custom configuration you want to disable a trigger event in the configurations table
  5. Next select the "Edit" option from the Actions dropdown menu
  6. Then scroll down the page to view the Trigger Events section
  7. Next click on the "Envelope and Recipients" accordion to expand it
  8. Then uncheck the "Envelope Discard" checkbox under Envelope Events
  9. Next scroll down to the bottom of the page to view the save button
  10. Finally click on the "Save Configuration" button to save the changes

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Why should you stop triggering an event when an envelope is discarded in DocuSign

DocuSign is a powerful tool for securely signing, sharing, and managing documents digitally.

The feature to prevent triggering an event when an envelope is discarded in DocuSign is invaluable for maintaining process accuracy and avoiding unnecessary notifications.

By controlling these events, organizations can streamline their workflow, minimize distractions, and ensure that only relevant updates are communicated, enhancing efficiency.

Ultimately, this provides a cleaner and more focused document management experience.

Last update
February 14, 2026
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