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DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.
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How to enable sender notification when a signer withdraws consent for an API user in DocuSign

Here is how to enable sender notification when a signer withdraws consent for an api user in docusign

  1. First click on the "Admin" link in the top navigation menu
  2. Then scroll down the page to view additional options in the Admin section
  3. Next click on "Email Preferences" in the left sidebar under the "SIGNING AND SENDING" section
  4. Then click on the "API User" tab to switch to API user email preferences
  5. Next scroll down the page to view more email notification options for API users
  6. Then check the checkbox for "A signer withdraws consent to do business online"
  7. Finally click on the "Save Changes" button to save the updated email preferences

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Why should you enable sender notification when a signer withdraws consent for an API user in DocuSign

DocuSign is a leading digital transaction platform that allows seamless electronic signing and agreement management.

Enabling sender notifications for when a signer withdraws consent gives API users the ability to stay informed and responsive. This enhances real-time communication, ensuring that any objections or changes in agreement acceptance are promptly attended to.

By activating this feature, businesses can maintain transparency and trust, while swiftly addressing any consent withdrawal, thus ensuring smooth operations and enhanced customer relations.

Last update
February 14, 2026
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