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DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.
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How to stop triggering an event when an envelope is declined in DocuSign

Here is how to stop triggering an event when an envelope is declined in docusign

  1. First click on the "Admin" tab in the top navigation menu
  2. Then scroll down the page to view additional content
  3. Next click on the "Connect" option in the left sidebar under the INTEGRATIONS section
  4. Then click on the "Actions" dropdown button next to a custom configuration you want to disable a trigger event in the configurations table
  5. Next select the "Edit" option from the Actions dropdown menu
  6. Then scroll down the page to view the Trigger Events section
  7. Next click on the "Envelope and Recipients" accordion to expand it
  8. Then uncheck the "Envelope Declined" checkbox in the Envelope Events section
  9. Continue scrolling to reach the bottom of the configuration page
  10. Finally click on the "Save Configuration" button to save the changes

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Why should you stop triggering an event when an envelope is declined in DocuSign

DocuSign is a leading digital platform designed to facilitate easy, secure, and seamless electronic agreements.

The ability to manage events when an envelope is declined is a valuable feature of DocuSign. It offers control over automated responses and actions that follow a declination, providing businesses the flexibility to customize their workflow.

By managing these triggers, users can enhance operational efficiency, avoiding unnecessary notifications or processes, and focusing resources on successful transactions.

This feature ultimately supports a more streamlined and productive document management process.

Last update
February 14, 2026
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