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How to reorder organization fields in Zendesk

Here is how to reorder organization fields in zendesk

  1. First in Admin Center, click on the "People" icon in the left sidebar
  2. Then click on "Organization fields" under the Configuration section
  3. Next click on the "Actions" dropdown button in the top right
  4. Select "Edit order" from the Actions dropdown menu
  5. In the Edit order view, click and drag a field you want to move
  6. Then release the field to drop it in the desired position
  7. Do the same for all the other fields to order the fields
  8. Finally once done, click the "Save" button to apply the changes

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Why should you reorder organization fields in Zendesk

Zendesk is a seamless customer service platform designed to enhance communication and manage customer interactions efficiently.

The option to reorder organization fields in Zendesk is a fantastic feature for improving organizational workflows. By customizing the order of these fields, administrative tasks become streamlined, allowing teams to access essential information more quickly.

This capability enhances user experience, aids in prioritizing data access, and helps tailor Zendesk to meet unique business needs effectively.

Last update
February 24, 2026
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