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Zendesk is a customer support and ticketing software for seamless service experiences.
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How to add a Zendesk support address in Zendesk

Here is how to add a zendesk support address in zendesk

  1. First in Admin Center, click on "Channels" in the left sidebar
  2. Then click on "Email" under the Talk and email section
  3. Locate the "Support addresses" section in the main content area
  4. Click on the "Add address" dropdown button in the right corner
  5. Select "Create new Zendesk address" from the dropdown menu
  6. Enter the desired email address in the email address input field
  7. Then click on the "Create now" button to create the new support address

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Why should you add a Zendesk support address in Zendesk

Zendesk is a powerful platform designed for seamless customer support and engagement.

One of the efficient features offered by Zendesk is the ability to add a dedicated support address. This helps streamline customer queries directly into the support system, ensuring a more organized and efficient response.

Integrating a support address not only enhances communication efficiency but also builds a structured environment for handling customer requests, substantially improving customer satisfaction.

Ultimately, a clearly defined support address empowers teams to manage inquiries effortlessly, optimizing both productivity and user experience.

Last update
February 24, 2026
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