How to manually change the order of sections in Zendesk Guide Admin
Here is how to manually change the order of sections in zendesk guide admin
- First in Guide admin, click on the "Arrange content" icon in the left sidebar
- Then click on "Arrange articles" option in the left sidebar submenu
- Next click on the category containing the sections you want to order
- Click and hold the section card you want to move
- Drag it to the desired position. Repeat this process for any other section that need to be ordered
Why should you manually change the order of sections in Zendesk Guide Admin
Zendesk is a powerful tool designed to enhance customer support experiences through seamless communication and organization.
One standout feature of Zendesk Guide Admin is the ability to manually change the order of sections. By simply adjusting the sequence of information, you can tailor your knowledge base to meet customer needs more effectively.
This feature offers the flexibility to prioritize crucial content, ensuring users quickly find what they need, ultimately improving engagement and satisfaction. As a result, support teams can provide a more intuitive and efficient service.
Last update
