DocuSign
DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.
Website
Industry
Collaboration
Share this article:

How to disable notifications when a signer declines to sign for an API user in DocuSign

Here is how to disable notifications when a signer declines to sign for an api user in docusign

  1. First click on the "Admin" link in the top navigation menu
  2. Then scroll down the page to view additional settings options
  3. Next click on the "Email Preferences" link in the left sidebar under the "SIGNING AND SENDING" section
  4. Then click on the "API User" tab to switch to API user email preferences
  5. Next uncheck the checkbox for "Another signer declines to sign" to enable this notification preference
  6. Then scroll down the page to view additional email notification options and the save button
  7. Finally click on the "Save Changes" button to save the updated email preferences

Create your own interactive guide with Guideflow

Why should you disable notifications when a signer declines to sign for an API user in DocuSign

DocuSign revolutionizes how people manage electronic agreements, making the process seamless and efficient.

For API users, having control over notification settings when a signer declines to sign is crucial for maintaining focus and eliminating unnecessary distractions.

By disabling these notifications, users can streamline their workflow, allowing them to concentrate on more critical tasks.

This feature enhances productivity while ensuring the user’s attention remains on tasks that drive the business forward.

Last update
February 14, 2026
Cursor MariaA cursor points to a button labeled "James."

Create your first demo in less than 30 seconds.