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How to delete a content in the spam queue in Zendesk

Here is how to delete a content in the spam queue in zendesk

  1. First in Guide admin, click on the "Moderate content" icon in the left sidebar
  2. Then click on the "Spam" tab in the left navigation panel
  3. Next, select the checkbox next to the content you want to delete
  4. Finally click on the "Delete" button at the bottom of the page to remove the selected spam content

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Why should you delete a content in the spam queue in Zendesk

Zendesk is a powerful customer service platform designed to foster better communication and build stronger customer relationships.

Deleting unwanted content from the spam queue in Zendesk streamlines operations by eliminating clutter, ensuring that customer service representatives focus only on genuine customer interactions.

Employing this feature enhances efficiency by quickly removing irrelevant messages and keeping the workspace organized. This allows teams to maintain high response times and deliver exceptional service, significantly enhancing customer satisfaction.

Last update
February 24, 2026
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