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Zendesk is a customer support and ticketing software for seamless service experiences.
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How to deactivate a user in Zendesk Sell

Here is how to deactivate a user in zendesk sell

  1. First in Zendesk sell, click on the "Settings" icon in the left sidebar
  2. Then click on the "Users" under Manage section in the settings menu
  3. Next click on the user you want to deactivate from the user list
  4. In the dialog box, scroll down and find the "Deactivate user" section
  5. Click on the "Deactivate user" button
  6. Finally click on "Deactivate a user" button in the confirmation dialog to complete the deactivation process

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Why should you deactivate a user in Zendesk Sell

Zendesk is a robust platform designed to enhance customer interactions through accessible and efficient support solutions.

Deactivating a user in Zendesk Sell is an essential feature that allows you to manage team roles effortlessly. By deactivating users who no longer need access, you maintain control and streamline workflow processes.

This functionality not only secures sensitive information but also simplifies team management, boosting overall operational efficiency. Ensuring active users have relevant access makes team collaboration more agile and secure.

Last update
March 2, 2026
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