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How to view the list of published articles in Zendesk Guide Admin

Here is how to view the list of published articles in zendesk guide admin

  1. First in Guide admin, click on the "Manage Articles" icon in the left sidebar
  2. Next click on the "Lists" tab in the top navigation bar 
  3. Then click on the "Published" filter option in the left sidebar to display all live articles
  4. Browse through the list or use the search bar to find a specific article. You can also apply filters to refine your search

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Why should you view the list of published articles in Zendesk Guide Admin

Zendesk is your go-to platform for seamless and efficient customer service management.

Within Zendesk Guide Admin, viewing a list of published articles is straightforward and intuitive. This feature serves as a centralized hub for accessing all articles, ensuring you have a comprehensive overview at your fingertips.

The ability to swiftly locate and review published content improves efficiency, enabling content managers to maintain up-to-date and accurate information. This promotes a consistent customer experience, enhancing trust and satisfaction.

Last update
March 2, 2026
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