DocuSign

DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.

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How to trigger events when identity verification is pending in DocuSign

Here is how to trigger events when identity verification is pending in docusign

First click on the "Admin" link in the top navigation menu
Then scroll down the page to view more content
Next click on the "Connect" option in the left sidebar under the INTEGRATIONS section
Then click on the "Actions" dropdown button next to a custom configuration in the configurations table
Next select the "Edit" option from the Actions dropdown menu
Then scroll down the page to view more configuration options
Next click on the "Identity Verification" expandable section to open it
Then click on the "Identity Verification Pending" checkbox to enable it
After that scroll down to the bottom of the page
Finally click on the "Save Configuration" button to save the changes

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Why should you trigger events when identity verification is pending in DocuSign

DocuSign is a leading digital transaction management platform that enables seamless electronic signature experiences.

When pressing matters depend on secure identity verification, setting up event triggers in DocuSign streamlines workflow efficiency. This feature allows users to stay informed and act promptly when identity authentication reaches a pending state.

By leveraging these event triggers, businesses can mitigate delays and ensure that transactions move forward as soon as verification hurdles are addressed, enhancing both responsiveness and productivity.

With timely notifications, stakeholders gain the assurance that every necessary step in the verification process is actively being managed and monitored.

Last update

February 14, 2026

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