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How to snooze a conversation on Intercom

Here is how to snooze a conversation on intercom

  1. First click on "Inbox" in the left sidebar
  2. Then click on the message item in the left sidebar to open it
  3. Next, click on the "Snooze" icon in the action bar
  4. Finally select a schedule from the snooze options
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Why should you snooze a conversation on Intercom

Intercom is a powerful platform that facilitates smooth communication between businesses and their customers.

One of its handy features is the ability to snooze a conversation, offering a smart solution to manage and organize customer interactions efficiently.

Snoozing a conversation helps to reduce immediate notifications, allowing teams to focus on more pressing matters without losing track of important conversations for later.

This can significantly enhance productivity by allowing a more organized and less cluttered communication experience.

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