How to send a scheduled product tour in Intercom
Here is how to send a scheduled product tour in intercom
- First click on the "Outbound" option in the left sidebar menu
- Then click on the "New message" button in the top right corner of the Messages screen
- Next click on the "Product Tour" template option from the template selection screen
- Then click on the "Frequency and scheduling" section to expand the scheduling options
- Click on the "Custom date" radio button under Start sending
- Finally select the date and time you want to send the product tour in the custom date picker
Why should you send a scheduled product tour in Intercom
Intercom is a versatile customer communication platform designed to enhance engagement and streamline interactions.
Sending a scheduled product tour in Intercom enriches user experience by allowing you to plan and automate guided tours.
This feature is invaluable for onboarding new users at their convenience, ensuring no learning curve stands in the way of product adoption.
By scheduling product tours, businesses can guarantee consistent message delivery, personalized customer journeys, and improved retention rates, ultimately boosting user satisfaction.
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