How to preview a public article in my Help Center on Intercom
Here is how to preview a public article in my help center on intercom
- First click on the "Knowledge" item in the left sidebar
- Then click on the "Help Center" section in the left sidebar navigation
- Then click on the collection in the left sidebar navigation
- Finally click on the article to view in the left collection panel
Why should you preview a public article in my Help Center on Intercom
Intercom is a powerful tool designed to enhance customer communication and support.
With its feature to preview a public article in the Help Center, Intercom allows you to ensure accuracy and engagement with your audience before publishing.
This preview feature is crucial for double-checking content, formatting, and links, thereby enhancing the quality and reliability of your help resources.
Ultimately, it leads to a more informed customer base and improves the overall user experience of your Help Center.
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