Here is how to set view permissions for an article in help center in zendesk
- First in the main navigation menu, click on the category that contains the article
- Then, click on the article within the section where it is located
- Click on "Edit article" in the top menu bar
- Next click on the expand arrow in the "Placement" section located in the right sidebar
- Find the "Visible to" section in the placement settings
- Click on "Visible to" dropdown menu
- Select who can access the article from the visibility dropdown menu
- Finally click "Update settings" button at the bottom to apply the new permissions
