Here is how to set up salesforce inbox
- First click the setup gear icon in the top navigation bar
- Then click on the "Setup" link in the dropdown menu
- Click on "Quick Find" search box in the left sidebar
- Click on "Setup Assistant" under the Sales Engagement section in the left sidebar
- Click the toggle switch to enable "Make Inbox Available to Users"
- Click on "Set Up" link next to Einstein Activity Capture
- Click "Get Started" button in the Einstein Activity Capture welcome screen
- Check the authorization checkbox that says "I'm authorized by my company to accept these terms"
- Click the "Try Einstein" button to proceed
- Select your Email service provider
- Click "Next" to continue with Google G Suite selection
- Choose either "User Level" or "Google Workspace Marketplace App"
- Click "Next" to proceed
- Fill in the details for your configuration
- Click "Next" to continue with the configuration settings
- Review the sync settings for emails, events and contacts shown on screen
- Click "Next" to proceed with the reviewed sync settings
- Review the advanced settings screen with options for email and event filters then click "Next"
- Review the users and profiles screen then click "Next"
- Review the exclude addresses screen with options for customer and internal domains then click "Next"
- Click "Next" after reviewing Default Activity Sharing
- Finally click "Finish" to complete the Einstein Activity Capture setup
