Aircall

Aircall is a cloud-based phone system for businesses, offering call routing, team collaboration, and CRM integrations.

Website

aircall.io

Industry

Phone Dialer

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How to set text-to-speech message for retry in input IVR in Aircall

Here is how to set text-to-speech message for retry in input ivr in aircall

First, click on the "Numbers" item in the left sidebar
Then, click on the "Numbers" tab in the main content area
Next, click on the "Customer Service" row in the table
After that, click on the "Edit" button
Then, click on the "Input IVR" node in the flowchart
Next, click on the "Retry management" section
Then, click on the text input field for the retry message and edit it
Finally, click on the "Publish" button in the header

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Why should you set text-to-speech message for retry in input IVR in Aircall

Aircall transforms business communications by providing a cloud-based phone system engineered for seamless global collaboration.

Setting text-to-speech messages for retries in input IVR within Aircall enhanced customer experience by offering clear guidance when initial inputs are unsuccessful.

This feature ensures that callers receive immediate feedback and assistance, reducing frustration and enhancing efficiency.

Utilizing this functionality fosters a professional image and streamlines the call handling process by enabling callers to swiftly and efficiently navigate call options.

Last update

August 3, 2026

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