Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
Website
Industry
Support
Share this article:

How to set a stop date for sending a tooltip in Intercom

Here is how to set a stop date for sending a tooltip in intercom

  1. First click on "Outbound" in the left sidebar menu
  2. Then click on "New message" button in the top-right corner of the Messages page
  3. Next click on "Tooltip" template option in the template selection modal
  4. Then click on "Scheduling" section in the tooltip configuration panel
  5. After that click on "Custom date" radio button under Stop sending options
  6. Finally select the stop date and time in the custom date picker

Create your own interactive guide with Guideflow

Why should you set a stop date for sending a tooltip in Intercom

Intercom is a powerful communication platform designed to enhance customer engagement.

Setting a stop date for tooltips in Intercom allows teams to manage and time their customer interactions effectively. This feature ensures that informational messages are displayed only when needed, eliminating unnecessary clutter.

By utilizing the stop date, businesses can streamline communication strategies, minimize user distractions, and maintain a focus on relevant, timely engagement.

This feature adds efficiency to customer support, helping users focus on what truly matters.

Last update
May 26, 2026
Cursor MariaA cursor points to a button labeled "James."

Create your first demo in less than 30 seconds.