Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
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How to set a stop date for sending a SMS in Intercom

Here is how to set a stop date for sending a sms in intercom

  1. First click on the "Outbound" option in the left sidebar menu
  2. Then click on the "New message" button in the top right corner of the messages view
  3. Next click on the "SMS" template option from the available message types
  4. Then click on the "Frequency and scheduling" dropdown section
  5. Next click on the "Custom date" radio button under Stop sending options
  6. Finally select the stop date and time in the custom date picker

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Why should you set a stop date for sending a SMS in Intercom

Intercom is a versatile platform designed to enhance customer communication and engagement effectively.

One of its valuable features is the ability to set a stop date for sending SMS messages. This feature allows users to control the timing and relevance of their messages efficiently.

By setting a stop date, you ensure that your SMS campaigns end precisely when you intend, preventing over-messaging and maintaining customer satisfaction. This enhances your communication strategy by ensuring messages are timely and relevant.

Last update
May 26, 2026
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