How to make a satisfaction survey in Mailchimp

Here is how to make a satisfaction survey in mailchimp

First click on "Audience" item in the left sidebar menu
Then click on "Surveys" link in the expanded Audience menu
Next click on the "Satisfaction" template card in the main content area
Then click the "Create survey" button in the preview modal window
Next click on the survey name input field in the setup form
Then click on the "Audience" dropdown menu in the setup form
Next select "Guideflow" option from the audience dropdown
Finally click the "Begin" button in the setup form

Create your own interactive guide with Guideflow

Why should you make a satisfaction survey in Mailchimp

Mailchimp is a versatile marketing platform designed to help businesses grow through effective email communication.

Creating a satisfaction survey in Mailchimp allows you to seamlessly gather feedback from your audience. This feature lets you craft surveys that are easy to distribute and analyze. By utilizing satisfaction surveys, you can gain valuable insights into customer preferences and experiences.

Engaging with your audience in this way helps you make informed decisions to improve products and services, ultimately boosting customer satisfaction and retention.

Last update

May 26, 2026

Tutorials