DocuSign

DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.

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docusign.com

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How to enable SMS opt-out trigger events in DocuSign

Here is how to enable sms opt-out trigger events in docusign

First click on the "Admin" link in the top navigation menu
Then scroll down the page to view additional content in the admin section
Next click on the "Connect" option in the left sidebar under the INTEGRATIONS section
Then click on the "Actions" dropdown button next to a custom configuration in the configurations table
Next select the "Edit" option from the Actions dropdown menu
Then scroll down the page to view the Trigger Events section
Next click on the "SMS Delivery" section to expand it and view SMS delivery options
Then click on the "SMS Opt Out" checkbox to enable SMS opt-out functionality
Next scroll down to the bottom of the page to view the save options
Finally click on the "Save Configuration" button to save the changes

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Why should you enable SMS opt-out trigger events in DocuSign

DocuSign is a leading platform designed to streamline the process of digital agreement and signature management.

Enabling SMS opt-out trigger events in DocuSign enhances communication flexibility by giving recipients the option to easily unsubscribe from SMS notifications. This feature ensures that users maintain control over their communication preferences, fostering a sense of privacy and respect.

Opting out of SMS notifications can increase user satisfaction by reducing unwanted messages, thus contributing to a more personalized and efficient user experience within the DocuSign ecosystem.

Last update

February 14, 2026

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