How to disable comments for articles in bulk in Zendesk Guide
Here is how to disable comments for articles in bulk in zendesk guide
- First in Guide admin, click on the "Manage articles" icon in the left sidebar
- Then select the checkboxes next to the articles for which you want to disable comments
- Next click the "Article settings" dropdown button at the bottom of the page
- Select "Comments" option from the Article settings dropdown menu
- Then click the "Disable" option
- Finally click "Close for comments" button in the confirmation dialog
Why should you disable comments for articles in bulk in Zendesk Guide
Zendesk is a versatile platform designed to enhance customer service and streamline communication.
The ability to disable comments for articles in bulk within Zendesk Guide is a powerful tool for content management. This feature enables you to maintain the focus of your content, ensuring the information remains clear and undistracted by outside remarks.
Using this feature benefits your team by reducing the time spent moderating comments, allowing them to focus on delivering high-quality content. It also promotes an organized and professional brand image by keeping content neat and on point.
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