How to deactivate keyboard shortcuts in Zendesk
Here is how to deactivate keyboard shortcuts in zendesk
- First click on the profile icon in the top-right corner of the header
- Then select the "Help" option from the profile dropdown menu
- Next click on "Keyboard shortcuts" in the Help submenu
- Then in the keyboard shortcuts modal window, uncheck the "Enable keyboard shortcuts"
- Finally click the "Close" button to exit the keyboard shortcuts modal. Your changes will automatically be saved
Why should you deactivate keyboard shortcuts in Zendesk
Zendesk is a comprehensive customer service platform designed to improve communication and streamline support interactions.
Deactivating keyboard shortcuts in Zendesk can help reduce the likelihood of accidental key presses that may disrupt workflow.
This feature is particularly beneficial for those who prefer to navigate the platform using a mouse or those who find shortcuts unnecessary.
By deactivating unnecessary shortcuts, users can focus more on their tasks without unintentional interruptions, enhancing overall productivity.
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