Here is how to deactivate a deletion schedule in zendesk
- First in the Admin Center, click on the "Account" button in the left sidebar
- Then click on "Deletion schedules" under the Security section
- Next locate the active deletion schedule you want to deactivate
- Click the "More options" menu (three dots) next to it
- Select "Deactivate" from the dropdown menu
- Finally, in the confirmation dialog click the "Deactivate deletion schedule" button to finalize the process
- The deletion schedule has been successfully deactivated
