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How to configure dashboard sharing permissions in Zendesk Explore

Here is how to configure dashboard sharing permissions in zendesk explore

  1. First in Zendesk Explore, click on the "Settings" icon in the left sidebar menu
  2. Then click on the "Sharing" tab in the settings navigation menu
  3. You can "Enable public links to dashboards", it will allows editors and admins to share public links, granting access to anyone with the link
  4. To allow editors and admins to schedule dashboard deliveries to end users, click on "Enable scheduling dashboards to end users"
  5. Finally click on the "Save" button in the bottom right corner to apply the changes

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Why should you configure dashboard sharing permissions in Zendesk Explore

Zendesk is a powerful tool for enhancing customer support through seamless communication and efficiency.

Configuring dashboard sharing permissions in Zendesk Explore is an incredibly useful feature. It allows you to control who can view and interact with specific data visualizations. This means you can tailor information access to each team member's role, enhancing productivity and data security.

By managing sharing permissions effectively, teams can ensure that sensitive information is seen only by those who need it, fostering a secure and focused work environment. This leads to more efficient decision-making and enhanced collaboration.

Last update
March 2, 2026
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