Here is how to add source in knowledge library in aircall
- First click on "AI Settings" in the left sidebar
- Then select "Knowledge library" from the dropdown
- Next, click on the "Add new source" button in the header
- In the dropdown menu, select "Block of content"
- Then, enter a name for the content block in the "Name" input field
- After that, fill in the content for the knowledge source
- Click on the "Assign knowledge source" button
- Then select an agent from the list of AI agents
- Finally, click on the "Add knowledge source" button
