How to add bulleted list in internal article on Intercom
Here is how to add bulleted list in internal article on intercom
- First click on "Knowledge" item in the left sidebar
- Then click on "Articles" in the Content section of the left sidebar
- Next, click on the article link in the main content area
- Then click on the "Edit" icon which is a pencil in a circle
- Next, click on the article text area
- Then click on the "Bulleted list" icon in the editor toolbar
- Finally click on the "Save" button in the top right corner
Why should you add bulleted list in internal article on Intercom
Intercom is a powerful platform designed to enhance customer communication and streamline business interactions.
Adding a bulleted list to your internal article on Intercom enriches the content, making it easy for the reader to digest key points.
This feature allows users to break down complex information into manageable segments, promoting better understanding and engagement among team members.
Using bulleted lists not only improves readability but also aids in effective information retention, crucial for internal training and communication efforts.
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