How to archive a "Submitted" ticket state in Intercom

Intercom is a leading customer communication platform designed to streamline business interactions.

Archiving a "Submitted" ticket state in Intercom helps maintain an organized and clutter-free workspace.

This feature allows teams to focus on active tasks while ensuring that historical data is neatly stored for future reference.

By decluttering your ticket interface, it enhances efficiency and aids in quick decision-making, ultimately facilitating seamless communication and support.