How to delete a workflow in Intercom

Here is how to delete a workflow in intercom

First click on "AI & Automation" in the left sidebar menu
Then click on "Workflows" in the left sidebar submenu
Next click on workflow item in the workflows list
In the top menu bar, click on the "More" dropdown button
In the top menu, click on the "Delete" option to initiate the workflow deletion process
Finally click the "Delete" button to permanently remove the workflow

Intercom is a powerful platform designed to enhance user engagement and provide seamless customer interactions.

The ability to delete a workflow in Intercom ensures that users can easily manage and streamline their processes.

This feature allows businesses to maintain an organized and efficient system, removing outdated or unnecessary workflows.

By keeping workflows up-to-date, companies can improve their communication strategies, leading to enhanced productivity and clearer interactions.

Last updateJune 17, 2026