How to send a Chat during a specific time in Intercom
Here is how to send a chat during a specific time in intercom
- First click on "Outbound" in the left sidebar menu
- Then click on the "New message" button in the top right corner
- Next click on the "Chat" template option from the available templates
- Click on the "Frequency and scheduling" dropdown section
- Select the dropdown option "on any day, any time" in the scheduling settings
- Click on "At custom times" from the time selection dropdown
- Select the custom days and times you'd like your message to be sent
Why should you send a Chat during a specific time in Intercom
Intercom is a powerful tool designed to foster meaningful communication between businesses and their customers.
One standout feature is the ability to send chats at a specific time. This allows users to strategically schedule messages for maximum impact, ensuring that your audience receives information when it's most relevant.
Using this feature enhances engagement by providing timely interactions, making your communication more effective and personalized.
In turn, this capability promotes a more proactive approach to customer interaction, optimizing your team’s efficiency and outreach efforts.
Last update
