How to add additional domain in a company contact in HelpScout
Here is how to add additional domain in a company contact in helpscout
- First click on the "Customers" dropdown in the top menu
- Then select "Companies" from the dropdown menu
- Next click on the company name that you want to manage
- After that, click on the "Add" button within the "Email domains" section
- Then, enter the additional domain into the new email domain input field
- Finally, click on the "Apply" button to save the changes
Why should you add additional domain in a company contact in HelpScout
Help Scout is a user-friendly platform designed to enhance customer service communication.
Adding an additional domain to a company contact in Help Scout is a straightforward feature that unifies communication channels. This ensures all customer inquiries are connected to the correct company, streamlining interactions and improving response accuracy.
This feature is invaluable for businesses operating under multiple domains as it centralizes their customer service efforts, promoting an organized and efficient workflow.
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