How to add an icon in a company contact in HelpScout
Here is how to add an icon in a company contact in helpscout
- First click on "Customers " dropdown in the top menu
- Then click on "Companies" link in the dropdown menu
- Next click on the company name that you want to manage
- Then click on the pencil icon to edit the company icon
- Finally, click anywhere in the area to confirm image upload
Why should you add an icon in a company contact in HelpScout
Help Scout is a powerful tool designed to enhance customer support experiences with seamless communication management.
One beneficial feature is the ability to add an icon to a company contact, allowing for easy identification and organization of contacts within the Help Scout platform.
This simple addition not only personalizes the interface but also significantly improves user navigation, making it easier to find and manage company-related communications efficiently.
By doing so, teams can quickly access relevant information, resulting in a streamlined workflow and more focused customer support efforts.
Last update
