How to add keywords in an article in Help Scout
Here is how to add keywords in an article in help scout
- First click on "Docs" item in the header menu
- Then click on the article name that you want to open
- Then click on "Keywords" tab
- Then click on the keyword input field and enter your keywords
- Finally click on the "Save Keywords" button
Why should you add keywords in an article in Help Scout
Help Scout is a versatile customer support platform designed to enhance communication and service efficiency.
One of the standout features of Help Scout is its ability to seamlessly incorporate keywords into articles. This feature ensures that your help documentation is not only informative but also optimized for search engines.
By effectively adding keywords, your articles become more discoverable, helping customers find answers quickly and reducing support queries. This results in a smoother support experience and boosts the visibility of your help content.
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