Help Scout
Help Scout is a customer support platform for teams to manage shared inboxes, docs, and live chat.
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How to add a website in a company contact in HelpScout

Here is how to add a website in a company contact in helpscout

  1. First click on "Customers" in the top menu
  2. Then select "Companies" from the dropdown menu
  3. Next click on the company name that you want to manage
  4. In the Company details page, click on the "Website" input field and enter company website
  5. Finally click anywhere outside the text field to save changes

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Why should you add a website in a company contact in HelpScout

Help Scout is a robust platform designed to streamline customer support and enhance relationship management.

Adding a website in a company contact within Help Scout helps centralize important information, making it easily accessible whenever needed. This feature ensures that team members have a complete view of each contact, allowing them to provide more personalized and efficient customer service.

Leveraging this functionality enhances collaboration among team members, reduces response times, and helps maintain consistent communication across all channels, ultimately leading to stronger customer relationships.

Last update
April 21, 2026
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