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How to stop requiring a special character in the access code in DocuSign

Here is how to stop requiring a special character in the access code in docusign

  1. First click on the "Admin" link in the top navigation menu
  2. Then click on the "Security Settings" option in the left sidebar under the ACCOUNT section
  3. Next scroll down to view more options
  4. Then uncheck the checkbox for "One special character (except "<",">","&#")" under Access Codes settings
  5. Finally confirm the changes by clicking the "Save Changes" button again

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Why should you stop requiring a special character in the access code in DocuSign

DocuSign is a versatile platform for managing digital agreements with ease and security.

One feature you might find useful is the option to stop requiring a special character in access codes. This feature simplifies the process of accessing documents for users who may struggle with complex passwords, promoting a more seamless experience.

By allowing more flexibility in access code requirements, DocuSign ensures that security doesn't come at the expense of accessibility, enhancing usability for all participants.

Last update
February 14, 2026
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