Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
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How to set a stop date for sending a product tour in Intercom

Here is how to set a stop date for sending a product tour in intercom

  1. First click on "Outbound" in the left sidebar menu
  2. Then click on "New message" button in the top right corner
  3. Next click on "Product Tour" template option in the template selection modal
  4. Then click on "Frequency and scheduling" dropdown in the message settings
  5. Next click on "Custom date" radio button in the scheduling options
  6. Finally select the stop date and time in the custom date picker

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Why should you set a stop date for sending a product tour in Intercom

Intercom is a powerful messaging platform designed to enhance customer communication and engagement.

Setting a stop date for sending product tours in Intercom allows you to manage your customer interactions effectively, ensuring that messages are timely and relevant.

This feature is vital for maintaining a streamlined user experience, as it prevents outdated or unnecessary tours from reaching users after a specific period.

By leveraging this control, businesses can tailor their communication strategies, improving customer satisfaction and optimizing the journey for each user.

Last update
May 26, 2026
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