Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
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How to add ignored addresses in Intercom

Here is how to add ignored addresses in intercom

  1. First click on "Settings" button in the left sidebar
  2. Then click on "Channels" item in the left sidebar
  3. Then click on "Email" item in the left sidebar
  4. Then click on "Email settings" button
  5. Then click on "Configure ignored addresses" button
  6. Then click on "+ Add address" button
  7. Then enter an email address in the "Enter email address" input field
  8. Finally click on "Save" button

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Why should you add ignored addresses in Intercom

Intercom is a dynamic platform designed to enhance customer communication and engagement.

One of Intercom’s valuable features is the ability to add ignored addresses.

This feature helps manage your communication flow by filtering out irrelevant or unwanted emails, ensuring that your focus remains on pertinent customer interactions.

By utilizing this feature, teams can maintain a clutter-free workspace, increase efficiency, and emphasize meaningful correspondence, driving better customer service and satisfaction.

Last update
July 14, 2026
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