Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
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How to send a Tooltip during a specific time in Intercom

Here is how to send a tooltip during a specific time in intercom

  1. First click on "Outbound" in the left sidebar navigation menu
  2. Then click on "New message" button in the top right corner of the Messages section
  3. Next click on "Tooltip" template option in the template selection modal
  4. Then click on "Scheduling" section to expand scheduling options
  5. Next click on "Custom times" radio button in the scheduling settings
  6. Select the custom days and times you'd like your message to be sent

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Why should you send a Tooltip during a specific time in Intercom

Intercom is a customer communication platform designed to enhance and streamline the way businesses interact with their customers.

Sending a Tooltip during a specific time in Intercom allows businesses to deliver timely messages that can significantly improve customer engagement. This feature ensures that important information appears right when the user needs it, enhancing the overall user experience.

By leveraging this timing capability, companies can guide users effectively, reduce friction, and ultimately drive positive outcomes through well-timed interactions.

Last update
May 26, 2026
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