Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
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How to send a Mobile Carousel during a specific time in Intercom

Here is how to send a mobile carousel during a specific time in intercom

  1. First click on "Outbound" in the left sidebar menu
  2. Then click on "New message" button in the top right corner
  3. Next click on "Mobile Carousel" option in the template selection window
  4. Then click on "Frequency and scheduling" section to expand scheduling options
  5. Next click on the dropdown that says "on any day, any time"
  6. Then select "At custom times" from the dropdown menu
  7. Finally click on the time schedule grid to set specific delivery times

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Why should you send a Mobile Carousel during a specific time in Intercom

Intercom is a powerful platform designed to enhance customer communication and engagement.

The Mobile Carousel feature in Intercom allows businesses to deliver sequences of images and messages directly to mobile users at precisely scheduled times.

Using this feature ensures promotions, updates, or any other information lands at the most impactful moment, increasing the likelihood of user interaction.

Scheduled deployments mean businesses can strategically plan user engagement, leading to higher conversion rates and improved user satisfaction.

Last update
May 26, 2026
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