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How to delete user notes from a conversation on Intercom

Here is how to delete user notes from a conversation on intercom

  1. First, click on "Inbox" in the left sidebar
  2. Then click on your preferred  conversation in the main content area
  3. Next, expand the "User notes" section in the right sidebar by clicking on it
  4. After that, click on the trash icon next to the user notes you want to delete
  5. Finally, click on the "Delete" button to confirm the deletion
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Why should you delete user notes from a conversation on Intercom

Intercom is an innovative platform designed to streamline customer communications effortlessly.

The ability to delete user notes from a conversation ensures your Intercom workspace remains organized and clutter-free.

This feature enhances privacy and improves team collaboration by allowing the removal of outdated or irrelevant information.

Ultimately, maintaining updated and concise notes contributes to faster response times and a better customer experience.

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