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How to send an SMS during a specific time in Intercom

Here is how to send an sms during a specific time in intercom

  1. First click on "Outbound" in the left sidebar menu
  2. Then click on "New message" button in the top-right corner of the screen
  3. Next click on "SMS" template option from the available templates
  4. Then click on "Frequency and scheduling" dropdown section to expand scheduling options
  5. Next click on "on any day, any time" dropdown to adjust sending schedule
  6. Then click on "At custom times" option from the dropdown menu
  7. Finally click on the time schedule grid to set specific delivery times
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Why should you send an SMS during a specific time in Intercom

Intercom is a seamless platform designed to enhance customer communication and engagement.

One of its standout features is the ability to schedule SMS messages to be sent at a specific time.

This ensures that your messages reach customers at the optimal moment, increasing engagement and response rates.

Using this feature, you can tailor your communication strategy, ensuring timely delivery of promotions or updates, which enhances customer satisfaction and relationship.

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