Intercom

Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.

Website

intercom.com

Industry

Support

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How to send an SMS during a specific time in Intercom

Here is how to send an sms during a specific time in intercom

First click on "Outbound" in the left sidebar menu
Then click on "New message" button in the top-right corner of the screen
Next click on "SMS" template option from the available templates
Then click on "Frequency and scheduling" dropdown section to expand scheduling options
Next click on "on any day, any time" dropdown to adjust sending schedule
Then click on "At custom times" option from the dropdown menu
Finally click on the time schedule grid to set specific delivery times

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Why should you send an SMS during a specific time in Intercom

Intercom is a seamless platform designed to enhance customer communication and engagement.

One of its standout features is the ability to schedule SMS messages to be sent at a specific time.

This ensures that your messages reach customers at the optimal moment, increasing engagement and response rates.

Using this feature, you can tailor your communication strategy, ensuring timely delivery of promotions or updates, which enhances customer satisfaction and relationship.

Last update

May 26, 2026

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